Upon arriving at your home your technician will review the rooms that are on the order and verify the price you were quoted on the phone.  During the review the technician will ask questions to help better determine where particular problem areas exist and what the causes for these problem areas may be.  During the course of cleaning process your technician will update you and keep you apprised of any unusual conditions that might be encountered.  At the completion of the job your technician will invite you to participate in walk-through of the rooms cleaned and point out any conditions you should be aware of.  

The True Clean Carpet technicians are kept on a fairly tight schedule and are committed to getting to each customer on time.  Usually there is some limited amount of additional time available for a technician to clean an additional room or two that you may have forgotten to include in the original order.  Should there be a substantial amount of additional work then another time will be scheduled to accomplish this work.  With this understanding you can be assured there are never any “bait and switch” tactics used, but the technician will be focused on what you ordered and then moving on to our next customer.

Upon arriving at your home your technician will review the rooms that are on the order and verify the price you were quoted on the phone.  During the review the technician will ask questions to help better determine where particular problem areas exist and what the causes for these problem areas may be.  During the course of cleaning process your technician will update you and keep you apprised of any unusual conditions that might be encountered.  At the completion of the job your technician will invite you to participate in walk-through of the rooms cleaned and point out any conditions you should be aware of.  

The True Clean Carpet technicians are kept on a fairly tight schedule and are committed to getting to each customer on time.  Usually there is some limited amount of additional time available for a technician to clean an additional room or two that you may have forgotten to include in the original order.  Should there be a substantial amount of additional work then another time will be scheduled to accomplish this work.  With this understanding you can be assured there are never any “bait and switch” tactics used, but the technician will be focused on what you ordered and then moving on to our next customer.